Betting should always stay fun and under control. This page summarises the responsible-gambling tools, warning signs and free local help available to YesPlay players.
Responsible gambling tools
YesPlay provides tools to help you stay in control of your betting activity.
- Deposit limits — daily, weekly or monthly cap on how much you can deposit
- Session time limits — restrict how long you remain logged in per session
- Self-exclusion — block access to your account for a chosen period
- Permanent account closure — contact customer support to close your account
- Reality checks — periodic notifications showing how long you have been betting
Gambling is entertainment — never bet more than you can afford to lose. Minimum age: 18+.
How to set limits or self-exclude on YesPlay
Follow these steps to activate responsible gambling controls on your account.
- Log in to yesplay.bet or the YesPlay mobile app
- Go to My Account → Responsible Gambling
- Select your tool: deposit limit, session limit, or self-exclusion
- Set the limit amount or exclusion period and confirm
- For permanent account closure: contact [email protected] or use the live chat
Warning signs of problem gambling
Gambling can become harmful when it starts affecting your finances, relationships or mental health.
- Spending more time or money gambling than you intended
- Chasing losses with larger or more frequent bets
- Borrowing money or selling assets to fund gambling
- Neglecting work, family or social life because of betting
- Feeling anxious, irritable or depressed when not gambling
Where to get help in South Africa
Free, confidential gambling support is available 24 hours a day across South Africa.
- National Responsible Gambling Programme (NRGP): 0800 006 008 (free, 24/7, all South African languages)
- Gamblers Anonymous South Africa: www.gamblersanonymous.org.za
- South African Responsible Gambling Foundation: www.responsiblegambling.co.za
- YesPlay support: [email protected] or live chat at yesplay.bet
Call 0800 006 008 (free, 24/7) if gambling is affecting your life. Help is confidential and always available.